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Support

Help for Khao — the app that decides what to eat. A short set of questions to work out what is actually happening, and a real address at the end of it.

Product
Khao
Platform
iOS · iPhone & iPad
Android
Closed testing
Support
anirudhkapoor1996@icloud.com
Answered by
A person
Support
One dish at a time. When that stops working, this is where to write.

Khao is an iOS app that answers one question: what should we eat? It draws on a library of roughly 1,377 recipes held on the device itself, and offers one dish at a time, tuned to diet, taste, hunger and the time you actually have. There is no login, no account and no server. An Android build is in closed testing.

If something is wrong, the troubleshooter below asks a few questions and hands you a written report to send. You do not have to use it — you can simply write.

Support email
anirudhkapoor1996@icloud.com
Who reads it
Anirudh Kapoor, who designed and built Khao. Not a queue, not a bot.
Useful to include
Your app version, your device and iOS or Android version, what you expected, what happened instead, and a screenshot if you have one.
Billing & refunds
Purchases and refunds are handled by Apple or Google, not here. This address can look at what the app is doing; it cannot process a refund.
Troubleshooter

A few questions, then a written report you can copy or send. It runs entirely in your browser — nothing you type here is transmitted anywhere until you choose to send the email yourself.

    By design

    Some of what looks broken is Khao doing exactly what it was built to do.

    Worth knowing before you write — none of these are faults, and knowing them may save you the email:

    • Dietary and allergy rules run as a hard gate before anything is ranked. Nothing is offered as close enough, so a narrow enough rule set can empty the deck outright.
    • In a household, the exclusions stack. A dish only has to break one person's rule to be withheld from everyone.
    • Fasting and festival days are understood, and the catalogue narrows on them on purpose.
    • A dish you keep dismissing is offered less often. The palate model is quiet but it is working.
    • Khao+ entitlement comes from the App Store or Play Store, never from Khao. If it looks locked, Restore Purchases is the step.
    • Everything is on the device. Deleting the app takes your settings and history with it, and there is no copy elsewhere.

    Data

    Khao has no account and no sign-up. The recipe catalogue ships inside the app, and your settings, your household rules and your history stay on the device — there is no server holding anyone's dietary or religious information. That was decided on principle before it was a feature.

    This support page is a static file. It sets no cookies, stores nothing in your browser, loads no analytics and calls no third-party service. The troubleshooter below runs on your own device; the report it writes goes nowhere until you send it yourself. Khao's formal privacy details are on its App Store listing.

    The App
    Khao on the App Store
    iPhone & iPad · English & Hindi
    ↗ OPEN
    How Khao was built
    The case study
    ↗ READ
    @khao_app
    Instagram
    ↗ FOLLOW
    anirudhkapoor1996@icloud.com
    Support · written to directly
    ↗ WRITE

    Ye khao. — one dish at a time, and you decide.